Sales: (631) 982-4459 Service: (631) 983-6673

Donaldsons Volkswagen Service & Parts Departments

The Smart Choice for Long Island for Volkswagen Service

Donaldsons Volkswagen Service Team
Where you choose to purchase and service your new or WorldAuto Certified Pre-Owned VW does make a great deal of difference. The following are some noteworthy facts about our service center including important benefits and considerations we extend to our customers:
  • Nobody knows Volkswagens better than us, we've been selling them since 1955. 
  • Consistently ranked as Volkswagen's leading dealer for customer service on Long Island.
  • Our service counter is open 7am to 6pm daily Monday through Friday with FULL DAY Saturday Service 7a.m. to 3:30p.m. by appointment.
  • We have dedicated, certified service consultants available to assist you. Factory Trained and VW certified and ASE certified technicians will be working on your vehicle. 
  • Warranty issues sometimes require judgment calls on the part of our service manager. Having a great dealer working for you can make a big difference, saving you lots of your hard earned dollars.
  • Average appointment made within 24 hours following your initial request. 
  • On premises, after hours security protecting your car and property and allowing you the convenience of 24 hour a day, 7 days a week, drop off and pickup of your car in safety.
  • Courtesy shuttle drop off and pick-up service is now available for our customers between 7am - 3pm Mon-Friday (approx. 5 mile radius of dealership). 
  • An open and comfortable lounge with complimentary tea and coffee, small library, periodicals, TV, free Wi-Fi, snacks and beverages plus Lego's for both children and adults!
  • Over half a million dollars of parts on hand to get you back on the road as quickly as possible. For those cars under warranty, we can have parts sent FED-EX to us as needed at no charge to help expedite your repair. 
  • Complimentary car wash with your service. 
Donaldsons Volkswagen is 1 of 17 Dealers Nationwide to receive the Top Warranty Performer for Volkswagen! Congratulations!

Award is based on Outstanding Team Performance in Customer Service, Vehicle Repair, and Warranty Administration!

Map and Directions

Our Service Team
  • Service (631) 983-6673
    • William Moran Photo
      William Moran
      General Manager Service Operations
      Phone : 631-567-9200
    • Robert  Kessler Photo
      Robert  Kessler
      Service Manager
      Phone : 631-590-5213
    • Gerard  Napolitano Photo
      Gerard  Napolitano
      Service Manager
      Phone : 631-590-5206
    • Kurt Blenkensopp Photo
      Kurt Blenkensopp
      Service Consultant
      Phone : 631-590-5231
    • Chris  Barcelo Photo
      Chris  Barcelo
      Service Manager
      Phone : 631-590-5227