How Are We Doing?

Below you will find actual testimonials from actual customers. We believe in providing our customers with a place to voice their concerns, and even grant us praise if they should see fit to do so. This helps us a great deal when we look towards the future of our business, but it also goes a long way towards helping out other car shoppers who have not yet found the right dealership for them. If that describes your situation, then you do not have to take our word for how great our dealership is, just take a look below and read some of the kind words that our customers have had to say about us.

Customer Lobby
906 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
SJ 17 Sep 2019
Donaldson VW is without question the best dealer I have ever dealt with The sales staff is very professional My salesman Rob Cassero was a pleasure to deal with. I cannot recommend him enough The finance manager who goes over your credit, payments was also very friendly and made my purchase ve...ry satisfying Show more
5 rate
DealerRater
RT 13 Sep 2019
It was a pleasure to do the whole purchase process. We really appreciate straight forward approach. Thank you for patiently explaining all the features of our new car.
5 rate
Cars.com
Kathy 12 Sep 2019
We were taken care of by Brad. He was knowledgeable, professional, and friendly. We feel that we got a fair deal on our trade in and the price of our new Beetle. Brad spent time with me showing me the bells and whistles...even after they had the check!
5 rate
DealerRater
Kathy 12 Sep 2019
We were taken care of by Brad. He was knowledgeable, professional, and friendly. We feel that we got a fair deal on our trade in and the price of our new Beetle. Brad spent time with me showing me the bells and whistles...even after they had the check!
5 rate
Cars.com
Rick 09 Sep 2019
Working with Tom Banville was a pleasurable experience. He was very helpful, professional and knowledgeable. Negotiating the price I was happy with was very easy compared to shopping at other dealers. I would highly recommend this dealership to my friends and family.
5 rate
Cars.com
Rick 09 Sep 2019
Working with Tom Banville was a pleasurable experience. He was very helpful, professional and knowledgeable. Negotiating the price I was happy with was very easy compared to shopping at other dealers. I would highly recommend this dealership to my friends and family.
5 rate
DealerRater
Jim 08 Sep 2019
No pressure salesman. Personable and helpful with all our questions. Delivery was quick and easy. Appointments were in time. Experience was overall pleasure. Will be back in 3 year for a new lease.
5 rate
Cars.com
Subisnax2019 04 Sep 2019
I've always wanted a Subaru Wrx but couldn't afford it. This was my third Subaru and I'm happy to say I'm driving the wrx thanks to Mike. He got the car I wanted for the price I needed. I would give mike 5 stars and recommend him to anyone.
5 rate
Cars.com
tamarasara724@gmail.com 03 Sep 2019
It's never an easy feeling when your children become of age to drive a car. I'm sure I'm in the majority when I say that as a parent, I worry when my boys are driving a car. I know I can't control what other drivers on the road do, but I can do everything possible to provide them with a safe car to... drive. Safety is the number one priority for me. I had done extensive research on cars, and determined the best car for my son to have is a Subaru. I had been to numerous Subaru dealerships, looking at various models and obtaining prices. It wasn't until I stepped into Donaldson's dealership, that I made my purchase. I felt an immediate connection with Zaak Fox, my salesperson. Zaak is the most GENUINE and friendly salesperson I have ever dealt with in a dealership. He's not your typical "tell you anything to get a sale" type of person. He was both personable and knowledgeable. Zaak understood my concerns for safety when it came to purchasing a first vehicle for my son, and he spent a substantial amount of time with me going over specifications and working numbers to meet my needs. He never once pressured me or made me feel rushed. Through the entire experience of purchasing this car, we had many laughs and got to know each other quite well. I can truly say that it felt as though I had known him for years. As we were close to finalizing a deal on a car, he introduced me to his manager Steve, who was also extremely personable and helpful through the process. I have never felt so comfortable in such a dealership, and knew this was the right place to purchase the car for my son. I placed a deposit on a car and scheduled an appointment to take delivery of the vehicle a few days later. I called the dealership the following day because I was considering adding additional options and changing the model. I left a message for Zaak, who called me as soon as he was back in his office. Once again, he went above and beyond to accommodate my requests for the upgraded vehicle. Today I took delivery of the car. Zaak once again went above and beyond to go through every detail about the functions of the car. He even let me videotape some of the demonstration to show my son. I left the dealership feeling confident fully understood all the workings of the new car. If honesty, good business ethics, and purchasing a safe car are your priorities, then I urge you to visit this dealership. You won't be disappointed. I know my son will be thrilled with his new car, and I'll have peace of mind knowing he's driving the safest car on the road. There is no doubt that I'll be returning to Donaldson's Subaru when it's time to purchase a car for my other son. Show more
5 rate
Cars.com
Tamara S. 03 Sep 2019
It's never an easy feeling when your children become of age to drive a car. I'm sure I'm in the majority when I say that as a parent, I worry when my boys are driving a car. I know I can't control what other drivers on the road do, but I can do everything possible to provide them with a safe car to... drive. Safety is the number one priority for me. I had done extensive research on cars, and determined the best car for my son to have is a Subaru. I had been to numerous Subaru dealerships, looking at various models and obtaining prices. It wasn't until I stepped into Donaldson's dealership, that I made my purchase. I felt an immediate connection with Zaak Fox, my salesperson. Zaak is the most GENUINE and friendly salesperson I have ever dealt with in a dealership. He's not your typical "tell you anything to get a sale" type of person. He was both personable and knowledgeable. Zaak understood my concerns for safety when it came to purchasing a first vehicle for my son, and he spent a substantial amount of time with me going over specifications and working numbers to meet my needs. He never once pressured me or made me feel rushed. Through the entire experience of purchasing this car, we had many laughs and got to know each other quite well. I can truly say that it felt as though I had known him for years. As we were close to finalizing a deal on a car, he introduced me to his manager Steve, who was also extremely personable and helpful through the process. I have never felt so comfortable in such a dealership, and knew this was the right place to purchase the car for my son. I placed a deposit on a car and scheduled an appointment to take delivery of the vehicle a few days later. I called the dealership the following day because I was considering adding additional options and changing the model. I left a message for Zaak, who called me as soon as he was back in his office. Once again, he went above and beyond to accommodate my requests for the upgraded vehicle. Today I took delivery of the car. Zaak once again went above and beyond to go through every detail about the functions of the car. He even let me videotape some of the demonstration to show my son. I left the dealership feeling confident fully understood all the workings of the new car. If honesty, good business ethics, and purchasing a safe car are your priorities, then I urge you to visit this dealership. You won't be disappointed. I know my son will be thrilled with his new car, and I'll have peace of mind knowing he's driving the safest car on the road. There is no doubt that I'll be returning to Donaldson's Subaru when it's time to purchase a car for my other son. Show more
5 rate
Cars.com
Questions?
Please speak with our trade advisor for more information.